Online Return Policy
We're happy to offer a refund for any full-priced online purchase returned within 14 days of USPS delivery. We also offer store credit for online purchases returned within 30 days of delivery. Returns must be in original unworn condition, unwashed with tags still attached. Shoes must be returned with original shoe box. Original shipping costs are non-refundable. Return shipping cost is the responsibility of the customer.
The following items are ineligible for return are sale items (any item marked down from original price), beauty products, and intimates (including hosiery) are non-returnable. Returns can be sent back to us or can be made in person at our store front located in downtown Providence.
RETURN SHIPPING ADDRESS:Queen of Hearts
222 Westminster St
Providence, RI 02903
If you see something you like on our website and we don’t have it listed in your size, feel free to call us! We will often be able to special order it for you and you will get it as quickly as possible if it is available to us.
Thank you for supporting our small, independent business! Whether you’re shopping locally in downtown Providence or from far away on our website, we genuinely appreciate your business.